TERMS OF SERVICE
Software Platform — QR Net Tracking Field Web App & Customer Portal
Effective Date: June 15, 2026
Last Updated: June 15, 2026
These Terms of Service (the “Terms”) are a binding agreement between you and SkylightSafetyNET, (“SkylightSafety,” “we,” “us,” or “our”). They govern your access to and use of the SkylightSafety.NET software platform, including the QR-based net-tracking field web application, the customer portal at app.skylightsafety.net/portal, the associated mobile interfaces, and any related features, content, and documentation (collectively, the “Platform”). By creating an account, clicking “I agree” (or a similar control), or accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not access or use the Platform.
PLEASE READ SECTION 6 (NO COMPLIANCE GUARANTEE; CUSTOMER RESPONSIBILITY), SECTION 11 (DISCLAIMER OF WARRANTIES), AND SECTION 12 (LIMITATION OF LIABILITY) CAREFULLY. THEY LIMIT OUR OBLIGATIONS AND YOUR REMEDIES, AND THEY ALLOCATE THE RISKS OF USING THE PLATFORM.
1. Definitions
- “Customer” means the business entity (or, if no entity, the individual) that registers for and is responsible for an account on the Platform, typically a contractor or other purchaser of the SkylightSafety.NET safety net system.
- “Authorized User” means an individual the Customer permits to access the Platform under the Customer’s account, including employees, crew members, competent persons, and administrators.
- “You” means the Customer and each Authorized User, as applicable. If you accept these Terms on behalf of a Customer entity, you represent that you are authorized to bind that entity, and “you” refers to that entity.
- “Customer Data” means all data, records, inspection logs, scans, signatures, photographs, serial numbers, site information, and other content that you or your Authorized Users submit to, generate within, or store on the Platform.
- “Product” means the physical SkylightSafety.NET Over-Skylight Human Arrest safety net system and related hardware. The Product is governed by its own separate documentation and terms of sale, not by these Terms.
2. Description of the Platform
The Platform is a digital record-keeping and inventory-management tool. It provides features that may include serialized QR-code scanning, digital inspection checklists, installation and event logging, timestamped activity records, inventory and project tracking, automated reminders, and report exports. The Platform is intended to help you organize and document activities related to your fall-protection program.
The Platform is a tool for recording and organizing information that you supply and you are responsible for. It does not perform inspections, install or maintain equipment, verify the accuracy of any entry, or make safety or regulatory determinations. See Section 6.
3. No Fee; Provided “As Available”; Right to Modify or Discontinue
We currently provide access to the Platform to our customers at no charge. Because the Platform is provided free of charge, you acknowledge that we have no obligation to provide any particular level of availability, support, maintenance, uptime, or feature set, and that the consideration you provide does not include any fee for the Platform.
We may, at any time and in our sole discretion, modify, suspend, limit, or discontinue the Platform or any feature, with or without notice, and we may begin charging fees for the Platform or any feature in the future upon notice to you. We will not be liable to you or any third party for any modification, suspension, limitation, or discontinuance of the Platform.
4. Eligibility, Registration, and Account Security
You must be at least 18 years old and capable of forming a binding contract to use the Platform. You agree to provide accurate, current, and complete registration information and to keep it updated. You are responsible for all activity that occurs under your account and for maintaining the confidentiality of your login credentials. You must promptly notify us of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to safeguard your credentials.
The Customer is responsible for the acts and omissions of its Authorized Users and for ensuring that each Authorized User complies with these Terms. The Customer is responsible for managing its Authorized Users’ access, including promptly removing access for individuals who should no longer have it.
5. License Grant and Restrictions
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for your internal business purposes in connection with your use of the Product. We reserve all rights not expressly granted.
You agree not to, and not to permit any Authorized User or third party to:
- copy, modify, translate, or create derivative works of the Platform;
- reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying structure of the Platform, except to the extent this restriction is prohibited by applicable law;
- rent, lease, lend, sell, resell, sublicense, distribute, or otherwise make the Platform available to any third party, or use it on a service-bureau basis;
- access the Platform to build a competing product or service, or copy its features or user interface;
- introduce malware, interfere with or disrupt the integrity or performance of the Platform, or attempt to gain unauthorized access to the Platform or its related systems;
- use the Platform in violation of any applicable law or regulation, or to store or transmit unlawful, infringing, or defamatory material;
- remove or obscure any proprietary notices on the Platform; or
- falsify any record, inspection entry, signature, timestamp, or other Customer Data.
6. No Compliance Guarantee; Customer Responsibility (Important)
The Platform is a documentation and record-keeping tool only. It is not a substitute for, and does not satisfy, your legal obligations under any law, regulation, or standard, including without limitation OSHA, Cal/OSHA, and state and local occupational safety and health requirements.
You acknowledge and agree that:
- You remain solely and exclusively responsible for compliance with all applicable fall-protection and occupational safety laws, regulations, codes, and standards, and for the safety of your worksites, employees, and personnel.
- You are solely responsible for conducting actual physical inspections, installations, maintenance, removals, rescues, and all other safety activities. The Platform records information about those activities only if and as you enter it; it does not perform, witness, verify, or confirm them.
- You are solely responsible for designating a qualified “competent person,” for ensuring that personnel are properly trained, and for determining the adequacy and frequency of inspections and other safety measures.
- We do not warrant, represent, or guarantee that use of the Platform will result in compliance with any law or standard, will prevent or withstand any citation, audit, inspection, fine, penalty, injury, or fatality, or will be accepted as adequate documentation by any regulator, court, insurer, or other party.
- Any references in the Platform or related materials to OSHA, Cal/OSHA, regulatory citations, inspection frequencies, or compliance are provided for general informational and organizational convenience only, do not constitute legal, safety, or regulatory advice, and may not reflect the most current requirements applicable to you.
- The accuracy, completeness, and timeliness of all Customer Data depend entirely on you. We are not responsible for inaccurate, incomplete, late, falsified, or missing entries, or for any reliance you or any third party places on the Platform or on Customer Data.
You should consult your own qualified safety professionals and legal counsel regarding your compliance obligations. You assume all risk associated with your fall-protection program and your use of the Platform.
7. Customer Data
Ownership.
As between you and us, you own and retain all right, title, and interest in and to your Customer Data. We do not claim ownership of your Customer Data.
License to us.
You grant us a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display, process, and otherwise use Customer Data as necessary to provide, maintain, secure, and improve the Platform, to prevent or address technical or security issues, to comply with law, and as otherwise permitted by these Terms and our Privacy Policy. We may use aggregated and de-identified data (data that does not identify you, any individual, or any specific worksite) for any lawful business purpose, including analytics and improving our products and services.
Your responsibilities for Customer Data.
You represent and warrant that you have all rights, consents, and authority necessary to submit Customer Data to the Platform and to grant the license above, including any consents required to submit personal information about your Authorized Users or other individuals (such as names, signatures, and inspection records). You are responsible for the accuracy, quality, legality, and appropriateness of all Customer Data.
8. Data Retention, Export, and Effect of Termination
You are responsible for independently retaining your own records. Certain inspection and safety records may be subject to legal retention requirements that apply to you. You should not rely on the Platform as your sole or system-of-record copy of any record you are legally required to keep.
While your account is active, the Platform provides functionality that allows you to export Customer Data (for example, CSV exports). You are encouraged to export and independently retain copies of your Customer Data on a regular basis.
Upon termination or suspension of your account for any reason, your access to the Platform and to Customer Data stored on it may be disabled. We will, where commercially reasonable and not prohibited by law, make Customer Data available for export for a period of [thirty (30)] days following termination, after which we may delete or de-identify Customer Data in accordance with our standard practices and the Privacy Policy. We are not obligated to retain Customer Data after that period and will have no liability for deletion of Customer Data in accordance with this Section.
9. Suspension
We may suspend or restrict your or any Authorized User’s access to the Platform, with or without notice, if we reasonably believe that (a) there is a security risk or threat to the Platform, (b) you have violated these Terms or applicable law, (c) your use may subject us, our other customers, or third parties to liability, or (d) suspension is required to comply with law or a governmental request. We will use reasonable efforts to limit the scope and duration of any suspension.
10. Intellectual Property
The Platform, including its software, design, text, graphics, logos, the “SkylightSafety.NET” name and marks, QR-code system, and all related intellectual property, is owned by us or our licensors and is protected by intellectual property and other laws. Except for the limited license expressly granted in Section 5, these Terms do not transfer any right, title, or interest in the Platform to you. Any feedback or suggestions you provide regarding the Platform may be used by us without restriction or obligation to you.
11. Disclaimer of Warranties
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, ACCURATE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT DATA WILL NOT BE LOST. WE MAKE NO WARRANTY THAT THE PLATFORM WILL ACHIEVE OR MAINTAIN COMPLIANCE WITH ANY LAW OR STANDARD, OR THAT IT WILL PREVENT ANY CITATION, FINE, AUDIT FINDING, INJURY, OR FATALITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WITHOUT LIMITING THE FOREGOING, WE WILL HAVE NO LIABILITY ARISING OUT OF OR RELATING TO ANY BODILY INJURY, DEATH, PROPERTY DAMAGE, FALL, ACCIDENT, REGULATORY CITATION, FINE, PENALTY, OR THIRD-PARTY CLAIM, WHETHER OR NOT CONNECTED TO THE PLATFORM, THE PRODUCT, ANY CUSTOMER DATA, OR ANY ACT OR OMISSION RELATING TO YOUR FALL-PROTECTION PROGRAM.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). YOU ACKNOWLEDGE THAT THE PLATFORM IS PROVIDED TO YOU FREE OF CHARGE AND THAT THIS LIMITATION REFLECTS A REASONABLE ALLOCATION OF RISK AND IS AN ESSENTIAL BASIS OF THE BARGAIN. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
13. Indemnification
You will defend, indemnify, and hold harmless SkylightSafety.NET and its owners, officers, employees, contractors, and agents from and against any and all claims, demands, suits, proceedings, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your or your Authorized Users’ use of the Platform; (b) your Customer Data, including any claim that it is inaccurate, falsified, or infringes or violates the rights of any person; (c) your breach of these Terms or violation of any law; (d) your fall-protection program, worksite activities, inspections, installations, or removals; or (e) any injury, death, property damage, citation, fine, or third-party claim relating to any of the foregoing. We may, at our option, assume the exclusive defense and control of any matter subject to indemnification, and you will cooperate with us.
14. Third-Party Services
The Platform may rely on or link to third-party services, software, or websites that we do not control. We are not responsible for the availability, content, security, or practices of any third-party service, and your use of any third-party service is subject to that third party’s own terms and policies.
15. Term and Termination
These Terms apply while you have an account or use the Platform. You may stop using the Platform and close your account at any time. We may terminate or suspend your account and these Terms at any time, with or without cause and with or without notice. Upon termination, the license granted in Section 5 ends and you must cease using the Platform. Sections that by their nature should survive termination (including Sections 6, 7, 8, 10, 11, 12, 13, 16, and 17) will survive.
16. Governing Law; Venue; Disputes
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Subject to any binding arbitration provision the parties may adopt, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Orange County, California, for any dispute arising out of or relating to the Platform or these Terms, and waive any objection to such venue.
17. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by posting the updated Terms within the Platform or on our website and updating the “Last Updated” date). Your continued use of the Platform after the changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Platform.
18. General
Entire Agreement.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Platform and supersede all prior or contemporaneous understandings on that subject. The Product is governed by its own separate terms; nothing in these Terms creates any warranty regarding the Product, and nothing in the Product terms creates any warranty regarding the Platform.
Severability; No Waiver.
If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver.
Assignment.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction. These Terms bind and benefit the parties and their permitted successors and assigns.
Force Majeure.
We are not liable for any delay or failure to perform due to causes beyond our reasonable control.
Notices.
We may provide notices to you through the Platform, by email to the address associated with your account, or by posting on our website. You may provide notices to us at the contact information below.
Relationship of the Parties.
The parties are independent contractors. These Terms do not create any partnership, joint venture, agency, or employment relationship.
19. Contact Us
SkylightSafetyNET
2700 Newport Boulevard, Suite 184, Newport Beach, CA 92663
Phone: 833.433.1010
Email: legal@skylightsafety.net